2024-12-02
First-party lists: bilingual collisions worth fixing first
By Taeyang Oh
Exports often contain the same person twice with different romanization paths. The duplication inflates frequency caps and embarrasses creative teams when messages double-send.
We prioritize deterministic normalization rules your ESP already supports, then layer fuzzy matching only where legal approves. The ordering matters: deterministic first reduces false merges.
We document edge cases—married name changes, corporate email aliases, and student seasonal addresses—so analysts know when to stop automating.
The output is a short collision log attached to each launch, proving the list was reviewed with named owners. That artifact helps when downstream teams question reach drops.
Tags: lists, operations, KR
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